Pet Shop

Cats in cage

A pet shop is a place where dogs, cats, birds, rabbits, reptiles, rodents, fish, and other animals not born and raised on those premises are kept for the purpose of sale to the public. While many people are very satisfied with the pets they acquire from pet stores, critics of pet stores argue that there are numerous problems with the way most stores acquire, care for, and sell animals.

Many stores acquire most or all of their stock from large-scale commercial breeding operations that may also supply animals to industries that pet store patrons could find morally objectionable (such as cosmetics testing). Though not all of these facilities breed dogs, most are essentially the equivalent of puppy mills for other species. Overcrowded cages and long, stressful journeys via air or truck can cause the spread of disease, resulting in sick animals arriving in the store. Critics of pet stores argue that there are numerous problems with the way most stores acquire, care for, and sell animals.

Large pet store chains frequently house sick animals in plain view with their other stock. Store employees are sometimes inappropriately educated in the handling of animals; picking up fancy rats by their tails, for example, is a common pet shop practice even though it is known to be painful to the animal. Due to the nature of the store environment, animals are not usually properly socialized by the time they are sold to their new owner. This can result in frustration for the owner and even the eventual abandonment of the pet.

Some pet stores have a screening system and attempt to counsel or interview potential pet owners. Reputable stores may refuse to sell a pet to someone who appears irresponsible or otherwise unable to care for the pet they wish to buy. However, most stores do not abide by this policy, and even reputable stores may mistakenly sell pets into homes where they will be abused or abandoned. Many animals are purchased on impulse (especially as pets for children); these animals suffer when the novelty of the new pet wears off.

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  • "I began working for Dr. Kaiser at the Animal Clinic of Mandarin over 3 years ago. I decided
    to get a new Lab mix puppy and made the decision to enroll Zuri in Trupanion. I made this
    decision after hearing other employees and Dr. Kaiser talking about how great it has been for
    their own pets and our clients.
    Within the first 6 months my puppy Zuri’s knee kept coming out of place and she would stiffen
    up and could only walk on 3 legs. She had to have surgery and between working with Dr. Kaiser
    and the specialist I couldn’t have been happier that I was able to take care of Zuri and give her
    the treatment that was needed at such a young age. I now have no worries as she grows older
    that I won’t be able to take care of her financially. I recently added a new 1 year old rescue Great
    Dane, Zane to our family. He also has Trupanion because I can’t imagine the cost if something
    happens to him being such a large dog."
    Melissa P.
  • "Dr. Kaiser and staff are awesome. Great customer service. They deal with the pet insurance company directly for you so you don't have to pay what is covered directly out of pocket. They have gone above and beyond to help our fur baby. Super clean! We love to see Harry (the beautiful St. Bernard) growing up as well!"
    Nicole P.
  • "I called and was able to get an appt the same day. The office was very clean and customer service was very exceptional. Dr. Kaiser took her time to go explain everything and get a thorough history. Sick call exam and consultation came up to $51.75. She also offered a deal on pet insurance. Overall we had a very good experience."
    Charlene H.