"I began working for Dr. Kaiser at the Animal Clinic of Mandarin over 3 years ago. I decided
to get a new Lab mix puppy and made the decision to enroll Zuri in Trupanion. I made this
decision after hearing other employees and Dr. Kaiser talking about how great it has been for
their own pets and our clients.
Within the first 6 months my puppy Zuri’s knee kept coming out of place and she would stiffen
up and could only walk on 3 legs. She had to have surgery and between working with Dr. Kaiser
and the specialist I couldn’t have been happier that I was able to take care of Zuri and give her
the treatment that was needed at such a young age. I now have no worries as she grows older
that I won’t be able to take care of her financially. I recently added a new 1 year old rescue Great
Dane, Zane to our family. He also has Trupanion because I can’t imagine the cost if something
happens to him being such a large dog."
"Dr. Kaiser and staff are awesome. Great customer service. They deal with the pet insurance company directly for you so you don't have to pay what is covered directly out of pocket. They have gone above and beyond to help our fur baby. Super clean! We love to see Harry (the beautiful St. Bernard) growing up as well!"
"I called and was able to get an appt the same day. The office was very clean and customer service was very exceptional. Dr. Kaiser took her time to go explain everything and get a thorough history. Sick call exam and consultation came up to $51.75. She also offered a deal on pet insurance. Overall we had a very good experience."